Target group - Reseller
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You are a reseller
Whether you have a home furnishing business or only offer your products online; with the James products you offer your customers quality. James is the most preferred brand to be recommended by manufacturers. Through daily research in our own laboratory in collaboration with many manufacturers worldwide, we have detailed knowledge on their products and are therefore able to provide the best advice. The win-win situation is evident and that is why James is actively recommended.
Support from us when you need it the most
Many home decorators still prefer not to talk about maintenance. After all, it is thought that customers may have questions to which you will not know the answer yourself. Scary? Not at all! The James program is so clear and simple, that a first solution is always close by. Take our James Starterset, available in a version for carpet & upholstery and in a version for hard floors. All necessary products in one handy gift set, so that your customer can really tackle everything from the get-go. Ideal with every sale to increase your service to the customer.
Moreover, our website answers every conceivable question and provides extensive advice in many areas. From the James Stain search engine, to (personal) maintenance advice and practical videos. Can’t figure it out? Call us and we will be happy to assist you, even in the presence of your customer if desired. You will immediately receive professional advice. No menus, operator or computer voice; simply instant personal contact. That is James as well.
We have all the important pillars in our range for a complete solution:
- Products for deep cleaning
- Products to protect and prevent or repair scratches
- Products for daily maintenance
- The best stain removal products
Displays for visualisation and in-store support
The James interactive floor display is a great way to display the James product range in your store. A bit of interactivity thanks to the iPad; also, the display has no rear side and is therefore very easy to place anywhere. It also comes with many advantages such as a product training and discount on future orders. Prefer a table display? That is also possible, we have attractive displays for the James Startersets. Everything is allowed, nothing is mandatory. We like to do it the way you want it.
Get started right away
Below are the various, partly unique services that we have listed for you to get every question answered. Order products, view our product displays, request advice or watch instructional videos; everything is possible.
Stain search engine
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Products
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Maintenance advice
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Frequently Asked Questions
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James has the most comprehensive solution in the industry with its Stain search engine [link] with over 1500 spots. Is your specific stain not listed? Let us know [link] and we will investigate! Is your specific stain not listed? Let us know [link] – and we’ll investigate!
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- Maintenance starts, with both an existing and a new floor, with James Basic Cleaner. Then, you best recommend James Floor Cleaner Clean & Quick dry, the most ideal product for daily maintenance that every customer will be satisfied with. See our maintenance advice page [link] for tailor-made advice and further explanation.
No, a special product for viscose could not be developed after long research in collaboration with various manufacturers. The same, well-known products for carpet & upholstery (James Interior Cleaner (previously James Water), James Stainwonder and James Stainspray) are applicable for viscose, you only need to test (as always with everything you ever use, including (tap) water) in an inconspicuous area to make sure they do not cause discoloration or alter the shine.
Shipping costs are calculated per individual order. We always aim to keep them as low as possible. Log in to place an order and view your prices and more. Log in [link] to place an order and view your prices and more.
